Shipping Policies

Shipping Policies

1. Shipping within Serbia

Our store ships only within Serbia. Whether you're in Belgrade, Novi Sad, Niš, or any other city, your order will be delivered to your address.

2. Shipping Methods

We use reliable courier services to ensure safe and timely delivery of your orders. Delivery may take 2 to 5 business days, depending on your location.

3. Cash on Delivery

We offer cash on delivery as the only payment option. This means that you will pay for your order when you receive the package from the courier. This method is simple and secure, without the need for advance payment via cards or other methods.

4. Shipping Costs

  • Standard Shipping: The shipping fee is 250 RSD for all orders.
  • Express Shipping: Available for an additional charge of 400 RSD, regardless of the order value.

5. Contact for Shipping Inquiries

If you have any questions regarding shipping, or if you want to inquire about the status of your order, feel free to contact us at one of the following phone numbers:

  • 064 2066 535
  • 065 8887 564

Our customer service team will be happy to assist you and provide any necessary information.

6. Address Changes or Order Cancellations

If you need to change your shipping address or cancel your order, please contact us within 24 hours of placing the order. After this period, the order may have already been processed and shipped.

7. Delivery Issues

If your order does not arrive within the expected time frame or if there is an issue with the delivery, please contact us immediately at the phone numbers or email diadema.doo@gmail.com. We will work quickly to resolve any problems with your delivery.

8. Holiday Shipping Schedule

Please note that during holidays or peak shopping seasons, shipping times may be slightly delayed. We recommend that you place your order in advance to avoid any inconvenience.

Thank you for shopping with us! We strive to provide you with the best products and a seamless shopping experience. If you have any questions regarding our shipping policies, feel free to contact us.